Effective Date: 01.10.2024
At Flamingo Club and Resort, your privacy and the security of your personal information are of utmost importance. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with us, including when you use our website, services, and payment gateway.
- Information We Collect
We collect the following types of information:
Personal Information: When you make a reservation, purchase services, or sign up for our newsletter, we may collect your name, email address, contact number, postal address, and payment information.
Transaction Information: When you make a payment through our gateway, we collect information about your transaction, including the payment method, amount, and any associated details required to complete the transaction.
Technical Information: We may collect IP addresses, browser type, device information, and browsing activity to ensure website functionality, improve our services, and for security purposes.
- How We Use Your Information
We use your personal data for the following purposes:
To process payments and fulfill your reservations or service requests.
To communicate with you regarding your bookings, transactions, and any updates related to our services.
To improve and personalize your experience at Flamingo Club and Resort.
To comply with legal obligations and to protect against fraud and unauthorized transactions.
- Sharing Your Information
We may share your personal data with trusted third parties in the following circumstances:
Payment Processors: We share your payment information with third-party payment processors to facilitate transactions. These parties are contractually obligated to handle your data securely.
Service Providers: We may share data with service providers who help manage our business operations (e.g., hosting services, email services).
Legal Requirements: We may disclose your data if required by law, regulation, or legal process to protect our rights or respond to government requests.
- Data Security
We implement strict security measures to protect your personal and payment information. All transactions through our payment gateway are encrypted using SSL (Secure Sockets Layer) technology. We continually review and enhance our security protocols to safeguard against unauthorized access, disclosure, alteration, or destruction of your data.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.
- Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the use of your information. If you would like to exercise any of these rights, please contact us at the details given at the end.
- Cookies
We use cookies and similar tracking technologies to improve the functionality of our website and enhance your experience. You can manage cookie preferences through your browser settings.
- Changes to the Privacy Policy
Flamingo Club and Resort reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at:
Flamingo Club and Resort
Survey no 142, Delwada Diu Road, Naliya Mandvi Ta Una
Contact@flamingoclubresort.com
Front desk 9624121700
By using our services, you agree to this Privacy Policy and the collection, use, and sharing of your information as described above.